Start with a content-trained chatbot. Add live booking-system integration when you're ready. Both tiers include dual-mode support for advisors and consumers, and the full quality & accuracy stack.
Typical projects from $10K
An AI concierge trained on your brochures, property details, itineraries, FAQs, and brand guidelines. Answers advisor and consumer questions from your knowledge base.
Ideal for travel suppliers who want to offload FAQ and product questions from their call center.
Typical projects from $25K
Everything in Content-Driven, plus real-time pricing, availability, and promotions pulled directly from your booking or reservation system.
Ideal for suppliers whose advisors and guests need live pricing and availability — without calling in.
All pricing is project-based. The exact figure depends on the size of your product catalog, the complexity of your booking system, and customization scope. Annual hosting and support are included.
Call us at (720) 806-0888 or send us a message.
Content-driven chatbots typically launch within 2–3 weeks. Live-integrated chatbots take 4–8 weeks depending on your booking system and data complexity.
Any system with a REST API. We've worked with cruise reservation platforms, hotel PMS systems, tour operator booking engines, and custom-built solutions. Booking-system fit is one of the things we evaluate during discovery.
Yes. Each chatbot instance is configured as advisor-facing or consumer-facing, with separate tones, content depth, and capabilities. Advisors see commission data, package codes, and selling tools. Consumers get an aspirational concierge experience that recommends booking through a travel advisor.
Three-layer grounding. (1) Every answer is anchored in your knowledge base — itineraries, FAQs, cabin specs — not the pretrained model's general knowledge. (2) Hard rules block invented ports, ships, prices, and past-dated content. (3) A separate AI model scores every response and rationale; low scores surface in your dashboard so content gaps are visible the same day they happen.
We run an automated sync pipeline — typically daily, configurable weekly. A pre-sync validator checks your data sources before each run, so changes to the upstream schema or content shape never silently corrupt the bot's answers. If anything looks off, you get an alert before any data lands.
That's the goal. Availability checks, pricing lookups, property questions, itinerary details, and FAQ answers are handled instantly by the chatbot, around the clock. Your team focuses on complex bookings, group inquiries, and high-value interactions.
Per-account brand configuration: logo, primary and accent colors, fonts (heading + body), tone, and the on-screen widget label. Every rendered card — itinerary, cabin guide, price quote — uses your brand. Your account owner can edit branding from the portal at any time without involving us.
Hosting, monitoring, and standard support are included. We update the knowledge base when your product changes — new properties, routes, seasonal offerings, promotions. Additional chatbot instances and new integrations are quoted separately.
Data is hosted on AWS in the US. Each customer is fully isolated — no shared content or analytics between accounts. Authentication uses passwordless magic-link sign-in, optional password, or domain-based auto-join. Per-account ownership roles control who can change settings vs. who can only view the dashboard.